Your gbajj Privacy Fully Secured

Gbajj is a trusted online Sports Betting platform in Bangladesh. We believe protecting your privacy is one of our most important responsibilities. This Privacy Policy ("Policy") explains what data gbajj collects, how it is used, and the steps we take to keep your information secure.

This policy applies to the gbajj.app website, mobile application, and all digital services offered by gbajj. By registering, logging in, or using any of our services, you are deemed to have accepted this Privacy Policy.

Gbajj follows international data protection standards such as GDPR. We are committed to full transparency about how your information is collected and used.

Gbajj only collects information that is necessary to provide its services. The data we collect is outlined below in three categories:

a) Registration & Identity Information:

• Full name and date of birth
• Mobile number & email address
• Current Address
• National ID (NID) or passport number (for verification)
• Selfie or photo (for KYC verification)

b) Financial Information:

• Mobile banking number (Mobile Pay, Nagad, Rocket)
• Deposit and withdrawal history
• Transaction reference number

c) Usage Information:

• IP Address & Device Information
• Browser type and operating system
• Platform activity logs (bet history, login times)
• Data collected from cookies and tracking pixels

Gbajj uses the data it collects solely for specific purposes. The key reasons your information is used are:

• Account Management: To create, manage, and keep your profile secure.
• Payment Processing: To process deposits and withdrawals securely.
• Security Assurance: To detect fraud, multiple accounts, and irregular activity.
• Service Improvement: Usage analytics to enhance your experience on the platform.
• Customer Support: To resolve your issues quickly.
• Legal Obligations: To meet regulatory requirements.
• Promotional communications: Only with your consent, to send you offers and bonus updates.

Gbajj does not generally share your personal information with third parties. However, disclosure may occur in the limited circumstances outlined below:

• Payment Processors: Minimal information is shared to process transactions via Mobile Pay, Nagad, or Rocket.
• Legal Obligations: Information may be disclosed in response to a court order or a lawful request from a regulatory authority.
• Fraud Prevention: Limited data may be shared with security agencies to identify suspicious activity.
• Business Transfer: Users will be notified in advance in the event of a company acquisition or merger.

In any of the above situations, gbajj ensures that only the minimum necessary information is shared and that the receiving party maintains appropriate data protection standards.

Gbajj uses cookies and similar tracking technologies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Used to maintain login sessions, security tokens, and similar functions. The platform cannot operate without these.
• Functional Cookies: To remember your language preferences and account settings.
• Analytics Cookies: To understand which sections of the platform are used most.

You can disable non-essential cookies through your browser settings, though some platform features may become limited as a result.

Gbajj uses industry-leading technology to protect your data. Our security layers include:

• 256-bit SSL/TLS Encryption: Fully secured during data transmission.
• Two-Factor Authentication (2FA): OTP verification is required at every login.
• 24/7 Security Monitoring: Unusual activity is detected instantly.
• Regular security audits: System audits conducted by third-party experts.
• PCI-DSS compliant payments: All financial data is stored in accordance with international standards.
• Data backup: Regular encrypted backups stored in secure locations.

Gbajj retains your data only for as long as necessary. Retention periods for different types of information are outlined below:

Once your account is closed or expires, your data is securely and permanently deleted after the applicable retention period. Certain data may need to be retained longer due to legal obligations — in such cases, it is kept under strict security.

As a gbajj user, you have the following rights over your personal data:

Gbajj strictly prohibits registration and use by anyone under the age of 18. Our Privacy Policy pays special attention to protecting the information of minors.

• Age verification is mandatory at the time of registration.
• Additional KYC verification is carried out in suspicious cases.
• We never knowingly collect data from minors.
• If a minor's data is collected inadvertently, it is deleted immediately and the account is closed.

Gbajj may update this Privacy Policy from time to time. When changes are made:

• The "Last Updated" date at the top of the page will be changed.
• For significant changes, a notification will be sent to your registered email address.
• You may be asked to consent to the updated policy when logging into the platform.

Continued use of gbajj after any changes constitutes your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us directly:

• Email: support@gbajj.app
• Help Center: gbajj Help Center
• Live Chat: Available after logging into the platform

Our privacy team is available 24/7, every day of the week. We take every request seriously and aim to respond as promptly as possible.